Critical Infrustructure

Site-specific training designed to protect critical infrastructure sites and manage public risk.

Critical Infrastructure sites are the facilities, systems and buildings necessary for a country to function optimally. Also included are sites that require protection to mitigate public risk – such as nuclear power plants.

The safety and security of these sites is critical - any adverse issues would have a major impact on the availability, delivery and integrity of essential services, leading to severe consequences.

Our courses are designed to support those protecting the high-risk environments that keep our society functioning. Working alongside industry leading experts, we have developed comprehensive training courses to educate the security personnel operating in this often-targeted sector.

Case Study

Provide critical facilities while navigating the high level of internal security processes.

Background

Critical Infrastructure is comprised of sites essential to the day-to-day functioning of a country. Power stations, chemical plants, defence sites, financial establishments and other indispensable facilities need to be protected from forces who look to disrupt our society.

Need

Due to the high risk and sensitivity of these buildings, many critical infrastructure sites have little to no access to the web to mitigate against hacking and cyber terrorism concerns. Building facility systems and IT networks are often isolated, and operated as stand-alone systems. Only those with the correct security accreditation can gain access under very controlled conditions.

Updates or modifications to systems need to be made on site and in person by a support technician. Maintenance visits must be pre-arranged after strict identity verification, and equipment brought into the facility must be registered and approved in advance.

In order to not breach the integrity of the system, an external support technician is often required to instruct a member of the internal team to physically install / upgrade any necessary programmes

Management of critical infrastructure sites found the majority of training providers couldn't or wouldn't send personnel to update their systems on site. Alternatively, customers were charged a substantial fee per visit.

Solution

To reduce the risk involved in employing external trainers, it was clear an onsite computer based training (CBT) system was required. Using a CBT system, Quadratica can provide essential and focused instruction, while reducing the security risk of having additional personnel onsite.

Quadratica stood by the promise that all customers will receive free support services for the duration of a contract, with a certified Quadratica representative available to install all necessary updates or modifications. From minor changes, such as new material for the image library, to major system updates, Quadratica always send trusted team members at no additional cost.

Results and Benefits

On-site training using Quadratica’s CBT system reduces security risks and gives clients the peace of mind they require. Essential and focused training is provided to critical facilities while navigating the high level of internal security processes.

Quality support is provided at no extra cost. While some competitors charge for ‘callouts’ — Quadratica understand the unique level of support necessary in this sector and work with customers to ensure they receive everything they need to operate at optimal security levels.

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Courses

X-Screen®

X-Ray Image Recognition Training

Designed and developed for X-Ray screeners of all levels - X-Screen® is an X-Ray Image Recognition and Interpretation Training course certified by the DfT to comply with EU regulations. The programme allows for the modification of lesson styles to match the experience level of the trainee.

X-Screen® offers high quality, X-Ray correct simulation on all major x-ray machines. Our innovative Bag-Builder module allows new threat objects to be added into the substantial image library quickly and efficiently. As regulations change, X-Screen® can be reconfigured to replicate new operational environments, ensuring employees receive training that is relevant to their duties, regardless of industry sector.

Available in traditional classroom format or as an online course.

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XPSA

X-Ray Pre-Selection Assessment

Without proper training, the most expensive technology is of little value.

Our Pre-Selection assessment course helps employers determine the aptitude and suitability of prospective X-Ray machine operators and screeners. It tests employees’ ability to identify those who present a threat; testing for colour-blindness, image recognition skills and general threat image identification proficiency.

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CST: ESS

Checkpoint Security Training - Events & Secure Sites

Designed specifically for Events and Security Sites, our Checkpoint Security Training course ensures employees understand their role and responsibilities while on duty at an event or secure site security checkpoint.

Suitable for any member of staff employed to control access points, this course trains personnel to prepare people for security checks, search bags and persons by hand and use of X-Ray machines or metal detectors. Each lesson in our course introduces users to a new aspect of the job role and explains what is required.

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TBT

Telephone Bomb Threat Awareness Training

Our Telephone Bomb Threat Awareness course is a training aid for any person who may receive a bomb threat via telephone, in the workplace. This comprehensive CD based training is designed to help organisations combat the potential disruption, and disturbance caused by telephone threats, training employees to handle the threat both during the call, and immediately afterwards.

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MTA

Mailroom Threat Awareness

Our Mailroom Threat Awareness course covers essential information for employees likely to encounter a suspicious package in a company’s mailroom.

Subjects include recent incidents in mailroom, threat devices, types of devices and consequences of misidentification, basic mail sorting, and general health and safety procedures in the mailroom.

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FSA

Fire Safety Awareness

Our Fire Safety Awareness course is delivered online in manageable modules, and completed in conjunction with your own evacuation instructions. This essential course covers the most important fire safety subjects necessary to keep people alive and uninjured in an emergency situation. Subjects include the correct use of fire extinguishers, how to attack different types of fires, interpretation of fire safety signs and fire assembly points.

Developed jointly by Quadratica UK and respected industry experts active in the Fire and Safety industry, our FSA course is compliant with the Regulatory Reform (Fire Safety) Order 2005.

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PPT

Personal Profiling Training

Profiling is a screening technique that determines the security risk posed by an individual through the analysis of travel documents, behaviour and appearance. A degree of non-discriminatory profiling is essential – it allows security resources to be focused on those who present a higher level of risk to security.

Profiling can be a difficult task without proper training. Our PPT course educates security personnel, helping them identify those who present a threat and recognise abnormal behaviour.

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